Shipping Policy
Thank you for shopping with us! We want to ensure you have a smooth experience when ordering from our store. Below is our shipping policy, outlining important information regarding shipping options, delivery times, and costs.
1. Shipping Methods
We offer a variety of shipping options to meet your needs, including:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Please note that delivery times may vary based on your location and the shipping method selected.
2. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the selected shipping method.
- Free Shipping: Available on orders over $[insert amount].
- Flat Rate Shipping: $[insert amount] for orders below $[insert amount].
3. Order Processing Time
All orders are processed within [insert number] business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, processing may be delayed. In this case, we will notify you via email.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the shipping carrier’s site.
5. International Shipping
We currently offer international shipping to select countries. Please note that additional customs fees, duties, or taxes may apply upon delivery, which are the responsibility of the customer.
6. Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you did not receive it, please contact the carrier for assistance.
7. Returns and Exchanges
For information on our return and exchange policy, please refer to our [Return Policy](link to return policy).
8. Contact Us
If you have any questions about shipping or your order, please feel free to contact us at [email address] or [phone number].
Thank you for choosing [Your Store Name]! We appreciate your business.